Invoicing & Payment: Full Truckload & Less Than Truckload

PAYMENT PROCESS

Please use the WARP INVOICE TEMPLATE for invoicing for payment.

To utilize this template, press File->Make a copy->Make a copy
From here you can edit the template with the appropriate information regarding your current invoice.

First invoice?
Please email a voided check along with your invoice to [e-mail]

Please review each individual detail before emailing it to us.
Verify: Date, Invoice #, Route ID, Shipment Date, Total & Terms 

Following the template format and uploading your POD's into the portal prior to sending the invoice will ensure no delay in payment processing.
Email invoices to [e-mail]

PAYMENT PROCESSING FEES

• Next Day (8% Fee)
• 7 Days (5% Fee)
• 15 Days (3% Fee)
• 30 Days (No Fee)
• ACH cutoff is 2 pm EST. Loads will be processed daily after the cutoff time and paid 30 business days.

*You must specify the payment method. If no payment method is stated, the invoice will default to net 30 terms*

PAYMENT PORTAL

Upon receipt of the first invoice, an invite to DENIM, the WARP payment processing platform, will be sent for set up. Completion of Denim registration will then satisfy payment setup.

REASONS PAY COULD BE DELAYED

1. PODs are not uploaded to the Carrier portal. 
2. PODs sent with invoices will be delayed, no matter the payment speed. If a WARP partner fails to upload PODs during the route and then only sends them to accounting, the payment will be delayed as the office now has to reconcile the PODs to the load ID
3. PODs don’t match the invoice.
4. Template is not followed, forcing accounting to have to approve and verify manually

For help, please contact [e-mail] or call 213-267-1373 if you have not received an email response within 24 hours.

How to change the payment terms on your Carrier Profile

• Login to your Carrier Portal: carrier.wearewarp.com/login
  
• Go to Settings > Bank Details & Payment Terms
  
• Click “Payment Terms”
  • Choose your payment terms > Click “Save Payout Schedule”
  • Keep in mind, there is a minimum of $12 to cashout

Setting up your DENIM account

Denim is an all-in-one financial platform for the freight intermediary market. Denim is where all Carrier invoices are processed for payment.

Search your email for an invite from DENIM. The email subject will be:
"Warp wants to pay you via Denim!" from [e-mail]

Open this email and select "Get Started" 

Fill out the three mandatory sections to finish setting up your account and you're all set!