As part of our commitment to providing excellent service to our customers and maximizing earning potential for our Carrier Partners, we regularly evaluate carrier activity on our platform. Here are the key factors we monitor to ensure your profile remains active:
1. Active Bidding
Stay engaged by actively bidding on available loads. Consistent participation signals your interest and readiness to take on new opportunities.
2. Completing Loads Regularly
To keep your profile active, carriers should complete at least one load every two weeks. This demonstrates reliability and helps build a strong track record on our platform.
3. Live Tracking During Routes
Live tracking must be active whenever your drivers are completing routes. This feature provides real-time updates to customers, ensuring transparency and fostering trust.
4. On-Time Performance
Maintaining an on-time delivery as well as on-time pickup percentage above 95% is critical. Punctuality reflects professionalism. If you're running behind it's okay, communicate with Dispatch so we can keep the shipper informed.
Benefits of Meeting These Standards
By consistently meeting these criteria, you ensure your profile remains active and position yourself for exclusive opportunities, including access to dedicated lanes. Your availability, reliability, and professionalism in every delivery are key to unlocking the full potential of our platform.
Thank you for your partnership and commitment to excellence. Together, we can continue delivering outstanding service and driving success.
Disclaimer
This list does not encompass all factors that may impact your profile’s status on our platform. We reserve the right to review additional criteria as necessary to maintain the quality and reliability of our network.
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